At Touchpoints we understand our clients’ need for industry-specific technology solutions. Our domain experts deliver business-enabling solutions by leveraging a consulting-led, framework-based, and collaborative approach, across the chosen industry value chain.

Retail

From supply chain planning through customer relationship management, our solutions address every retail requirement in the entire retail value chain. Our varied engagements continually strengthen our industry expertise and add to Cognizant's technical and business experience that is always growing and changing with the marketplace.

Supply Chain Planning:
Our Supply Chain Planning solutions help a retailer systematically plan inventory requirements, collaborate effectively with our clients and enable efficient stocking.  

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  Supply Chain Execution:
  We provide solutions which synchronize and optimize supply chain execution processes and align consumer demand with product supply by embracing new practices that improve source-to consumption cycles.  
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  Merchandise Management:
  Custom Merchandise management solutions span stages of planning, management and control of product that help streamline business operations and reduce IT costs.  
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  Store Management:
  Custom Store Management solutions provide retail organizations with flexibility and competitive edge, while reducing costs and overhead and ultimately maximizing both customer service and business profits.
  
  Customers Relationship Management:
  We help the retailer create strategic differentiation and operational superiority by configuring and implementing a CRM solution aligned with the elements of their competitive strategy. Let us help you plan, design, implement, and operate comprehensive customer-care programs addressing your unique business challenges and dynamics.  
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  Enterprise Management:
  Our Enterprise management solutions enable organizations to effectively measure, analyze and optimize business performance and deliver accurate and timely business data helping you make more informed decisions.